Bolton Community Leisure was formed as a company limited by guarantee on 2nd December 2003 and took over the operation of 2 leisure centres and 9 Dual Use leisure centres during the first quarter of 2004. The trust achieved charity commission registration in December 2006.
Vision
The Bolton Community Leisure Trust will help to achieve increased participation in sport and active recreation amongst all parts of the Bolton community. It will use its unique position to support other organisations and people involved in providing quality sport and recreation services, where this can add tangible value and help to achieve the goal of increased participation by offering appropriate choices for communities.
This support could involve funding, access to services, guidance or communicating the benefits of sport and active recreation.
Mission
The leisure centre partnership is committed to making a significant and continual improvement in efficiency, effectiveness and economy of the Leisure Centre service through utilising expertise in the public, private and voluntary sectors.
Values & Principles
It was agreed that the Partnership between Bolton Community Leisure, Bolton Council and Serco Leisure would be driven by a set of values and principles, which will define behaviour and allow the true partnership-working environment to exist.
Values
- Continuous improvement
- Action Orientated
- Customer Friendly
- Consensus and Synergy
- Teamwork
- Honesty & Integrity
- Innovation and creativity
- Ownership
- Dignity and Fairness
- Learning
Principles
- Excellence
- Community involvement
- Working in partnership
- An integrated and seamless service
- Flexible, responsive and dynamic
- Continuous personal development
- Managing and improving processes
- Health and safety management
- Environmental management
- Management by fact
Objectives
The leisure centre partnership is committed to making a significant and continual improvement in efficiency, effectiveness and economy of the Leisure Centre service through utilising expertise in the public, private and voluntary sectors.
In order to achieve the above vision, the Trust will focus on the following goals over the next three years:
1. Comprehensively review management information requirements and front-of-house and other systems/processes used to enable appropriate data capture with regard to users. Ensure the information is analysed and presented in appropriate formats to inform and drive priorities and programmes.
2. To maintain and increase participation by the current customer base and reduce levels of non participation.
3. Working with the Bolton MBC Health & Sport Inclusion team, Serco Leisure, the Bolton PCT and other providers, identify and actively target those most in need to drive increased participation.
4. Rationalise the facility stock ensuring that what remains is appropriate and fit for purpose and at the same time investigate additional uses for existing sites.
5. Review centre programmes and identify focus sports and activities appropriate to local demand and needs taking into account NGB interest in working in/with Bolton.
6. Informed by improved management information and other intelligence, undertake targeted marketing to/for specific groups and communities and ensure the “product(s)” offered by the Trust are designed to meet expressed need.
7. To have and maintain an awareness of other providers and forge appropriate links to enhance overall provision in the Borough.