Bolton Community Leisure Trust
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"The Partnership aims to create opportunities through the provision of leisure centre services that are at the heart of community life, safe, friendly, accessible and aim to improve the physical, mental, spiritual and social well-being of Bolton's residents."

About the Trust

Background

Bolton Community Leisure was formed as a company limited by guarantee on 2nd December 2003 and took over the operation of 2 leisure centres and 9 Dual Use leisure centres during the first quarter of 2004. The trust achieved charity commission registration in December 2006.

Vision

The Bolton Community Leisure Trust will help to achieve increased participation in sport and active recreation amongst all parts of the Bolton community.  It will use its unique position to support other organisations and people involved in providing quality sport and recreation services, where this can add tangible value and help to achieve the goal of increased participation by offering appropriate choices for communities.

This support could involve funding, access to services, guidance or communicating the benefits of sport and active recreation.

Mission

The leisure centre partnership is committed to making a significant and continual improvement in efficiency, effectiveness and economy of the Leisure Centre service through utilising expertise in the public, private and voluntary sectors.

Values & Principles

It was agreed that the Partnership between Bolton Community Leisure, Bolton Council and Serco Leisure would be driven by a set of values and principles, which will define behaviour and allow the true partnership-working environment to exist.

Values

  1. Continuous improvement
  2. Action Orientated
  3. Customer Friendly
  4. Consensus and Synergy
  5. Teamwork
  6. Honesty & Integrity
  7. Innovation and creativity
  8. Ownership
  9. Dignity and Fairness
  10. Learning

Principles

  1. Excellence
  2. Community involvement
  3. Working in partnership
  4. An integrated and seamless service
  5. Flexible, responsive and dynamic
  6. Continuous personal development
  7. Managing and improving processes
  8. Health and safety management
  9. Environmental management
  10. Management by fact

 

Objectives

In order to achieve the above vision, the Trust will focus on the following goals over the next three years:
1.    Comprehensively review management information requirements and front-of-house and other systems/processes used to enable appropriate data capture with regard to users. Ensure the information is analysed and presented in appropriate formats to inform and drive priorities and programmes.
2.    To maintain and increase participation by the current customer base and reduce levels of non participation.
3.    Working with the Bolton MBC Health & Sport Inclusion team, Serco Leisure, the Bolton PCT and other providers, identify and actively target those most in need to drive increased participation.
4.    Rationalise the facility stock ensuring that what remains is appropriate and fit for purpose and at the same time investigate additional uses for existing sites.
5.    Review centre programmes and identify focus sports and activities appropriate to local demand and needs taking into account NGB interest in working in/with Bolton.
6.    Informed by improved management information and other intelligence, undertake targeted marketing to/for specific groups and communities and ensure the “product(s)” offered by the Trust are designed to meet expressed need.
7.    To have and maintain an awareness of other providers and forge appropriate links to enhance overall provision in the Borough.

Neighbourhood Life


Neighbourhood Life is our approach to helping ‘more people, become more active, more often’.  The 3 key areas of Neighbourhood Life enable us to focus our services on improving health and wellbeing, establishing our centres as community hubs and providing opportunities to participate in a range of sports.

Health and Wellbeing
We help local neighbourhoods and communities to improve their wellbeing through access to programmes of support that help them become more active, more often and to adopt a healthier lifestyle.

Community
We want our leisure centres to be community hubs, where you can participate in a range of physical and social activities. In addition to getting people more active to benefit their health, and teaching important life skills such as swimming, we also provide many other activities, such as helping older people to remain active and to socialise, activities for young people that they are interested in and providing opportunities for families to have fun together.

Sports
We want to increase the opportunities for people to participate in a range of different sports. We work in partnership with National Governing Bodies to deliver programmes that make sport more accessible and fun for beginners or returners. We also work with local clubs to identify and develop local talent.

 

 
 
  
 
Marketing: http://www.gmactive.co.uk/
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